Process Discovery

This widget produces a visualization of the process based on the event log data. As a result, you can view a process diagram representing the flow and interaction of activities within the process. Events are displayed as activities, with paths displayed between activities to help understand the various sequences of the activities.

By default, the widget initially displays the most common or significant activities and paths.

In the widget, you can view the entire process or parts of it by adjusting the percentage of activities and paths that are displayed. The higher the percentage, the more activities or paths are displayed.

A Process Discovery widget is added by default to any new investigation.

Adding and Configuring the Widget

Follow these steps:

  1. In your investigation or dashboard, click Add widget and select a widget.

    The widget configuration dialog opens. There's no preview for this widget.

  2. Define the following:

    Option Mandatory Description
    Name no

    The name is displayed as the widget title.

    If you don't provide a name while configuring this widget, a name is set for you. In this case, the widget type is used as the name.

    Description no

    The description is displayed as info text when users click in the widget.

  3. Click Save.

    The widget is added.

What You Can Do in the Widget

Displaying Event and Case Count, Cycle Times, and Metrics

The following options are available:

  • Event count: Display how often activities are executed.

    • The line width shows the occurrence of activities.

    • The number on an activity shows how often it was executed.

    • The number on a connector shows how often the related activities have followed one another.

  • Case count: Display how many unique cases are involved in each activity.

  • Cycle time: Display how much time is between two activities or how long an activity takes.

    • Events are sorted by timestamp. If multiple events have the same timestamp, they're sorted alphabetically by name.

    • The line width shows the duration between activities.

    • The number on a connector shows the average duration between two activities.

  • Added metrics: Display the selected metric on the diagram's activities.

    Only metrics of the aggregation type over events are available here. Read more in section Where to use metrics.

Setting the Number of Displayed Activities and Paths

You can set how many activities and paths are displayed with the sliders:

  • If you change the activities percentage, more or less activities are displayed in the diagram. Activities are added or removed based on a significance algorithm, with frequency being an important factor.

  • If you change the paths percentage, more or less of the paths are displayed for the currently displayed activities. Paths are added or removed based on the frequency of the path.

For example, when you change the percentage of activities to 60%, the widget displays 60% of activities with the highest frequency.

When changing percentages, newly added activities and paths are colored blue for a few seconds to highlight the addition.

Comparing Process Discoveries

You can visually compare process paths by placing two Process Discovery widgets next to each other.

Follow these steps:

  1. Open your investigation and find your widget.

  2. Click in the widget and select Half-width.

    The widget is resized.

  3. Click in the widget and select Duplicate.

    A half-width copy of the widget is added next to the original widget.

    You can customize each widget individually.

With Full-width in the widget menu, you reset a Process Discovery widget to the full page size.

Creating an Activity Filter or a Sequence Filter

You can select one or more activities or a connector in the widget and create a filter from that selection.

You can apply your filter to the widget, the chapter, or the investigation.

To create a filter from selected items, follow these steps:

  1. In the widget, select the items you want to filter.

    You can select a single activity, multiple activities, or a connector.

  2. Click in the widget and select one of the following options:

    • Filter widget: The filter applies only to the widget.

    • Filter chapter: The filter applies to all widgets in the chapter.

    • Filter investigation: The filter applies to all widgets in the investigation.

    The filter options menu opens.

  3. Select the filter option.

    What options are available depends on how much and which elements you have selected.

    Your selection Filter options
    One activity selected
    • Cases that contain the selected activity

    • Cases that don't contain the selected activity

    Multiple activities selected
    • Cases that contain all of the selected activities

    • Cases that contain none of the selected activities

    One connector selected
    • Cases where the first related activity is directly followed by the second related activity

    • Cases where the first related activity isn't directly followed by the second related activity

    • Cases where the first related activity is eventually followed by the second related activity

    • Cases where the first related activity isn't eventually followed by the second related activity

    The filter is applied.

This filter option is available in addition to the filter function in the widget menu, read more in section Filter process data.

Zooming In and Out the Process Model

You have the following options:

Zoom in
Zoom out
Zoom to fit the process model to the widget size

Next Steps

Creating an Insight for Investigations or Dashboards

Filter a widget